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How to make a complaint
We encourage people and public officials to report suspected serious misconduct or serious maladministration involving the NSW Police Force or NSW Crime Commission.
Your report will help us to deal with the conduct and prevent misconduct in the future.
You can make a complaint anonymously. If you do give us your contact details, we’ll let you know that we’ve received your complaint. We’ll also tell you what action we decide to take.
Our secure online form is an easy and quick way to report the behaviour you’re concerned about.
We also welcome other information that could help us do what we do. You can find out how to make this kind of report on our Information page.
Before you report any suspected misconduct or maladministration — understand what kind of matters we can investigate. You can find more information about what serious misconduct covers on the Understand what you can report page.
NSW Public officials should also check the protections for public officials under the Public Interest Disclosures Act 2022
Public interest disclosures
If you are a NSW public official and you have information about members of the NSW Police or the NSW Crime Commission engaging in corrupt conduct, maladministration or serious waste of public money you can make a public interest disclosure to the LECC under the Public Interest Disclosures Act 2022 (NSW) (the PID Act).
The PID Act gives legal protection to people who work in the NSW public sector when they report serious wrongdoing. It means they can make a report without fear of being sued for defamation or other action as payback for making the report.
For more information, see the webpage lecc.nsw.gov.au/complaints/public-interest-disclosures
The LECC Complaint Assessment Policy has more information about how we will handle complaints.
Report serious misconduct or serious maladministration now
Our secure online forms are an easy and quick way to report serious misconduct or maladministration.
Alternatively, if you would like to just provide information that could assist us in any way, the information report would be more suitable. Please refer to the Information page on how to submit this kind of report.
Our complaints form sets out all the information you need when you report misconduct or maladministration.
We also have a form that you can use to provide information about an incident you witnessed.
These forms will give us the information we need to assess your allegation.
Your report may:
- give us information as a witness of misconduct
- be about an interaction you had with police or the Crime Commission
Before you report any suspected misconduct or maladministration — understand what kind of matters we can investigate. You can find more information about what serious misconduct covers on the Understand what you can report page.
NSW Public officials should also check the protections for public officials under the Public Interest Disclosures Act 2022
Do you need help to make a complaint?
If English is not your first language you can get help from the Translating and Interpreter Service (TIS) on 131 450.
If you are deaf or have a hearing or speech impairment you can contact us through the National Relay Service (NRS).
Other ways to make a complaint
If you can’t make a complaint in writing, please call us for help on (02) 9321 6700.
Written complaints
If you can’t complete the online form please contact us at:
Address: Level 3, 111 Elizabeth Street, Sydney NSW 2000
Post: GPO Box 3880, Sydney NSW 2001
Fax: (02) 9321 6799
Complaints by Magistrates and Judicial Officers
Magistrates and Judicial Officers can use the NSW Courts Complaint Form to make a complaint.
Complaints by legal representative
Legal representatives can use the Legal Rep Complaint Form to make a complaint.
Frequently asked questions about police complaints